Good Hotel Doing Good Doing Well Free Essays

Good Hotel:Doing Good Doing Well Introduction: Joie De Vivre Hotels Company was found in back in 1987 in San Francisco by Chip Conley. Conley started from opening a Phoeonix Hotel in San Franciso. His first priority or targeted customer were of rock bands, musicians and film makers who mostyly travels for their projects and he me travel agents through out the America and proposed some free massage for tour manager during their stay in the hotel to attract the customer and make them stay in his hotel. We will write a custom essay sample on Good Hotel Doing Good Doing Well or any similar topic only for you Order Now And this worked and Conley was successful in making some of nationally known entertainers stay in his hotel. Joie De Vivre is a company which has entire business based in San Francisco and because of which it was negatively impacted by the incident of 9/11 and there was substantial turndown. Joie De Vivre began to expand its network out of San Franciso from 2005 by opening Hotel Angeleno in Los Angeles likewise in 2009 they opened other hotel in different place to spread the market of their company more wider. They opened Shorebreak hotel in Huntington Beach,Hotel Erwin in Venice Beach and Pacific Edge Hotel in Laguna Beach. Strategy Plan Of Joie De Vivre’s ENVIRONMENTAL POLICY The mission of Joie De Vivre Green Dreams is to prevent the environment and educate not only emplyees but also cutomer to reduce waste and toxins,make the environment a eco-friendly environment and always true to reuse,recylce and reduce the waste. Joie De Vivre is also working to get their hotels a green certificate by their local city or country to show their commitment for the environment and Green Dreams. Joie De Vivre uses the following policies and practices for the Green Dreams to come true: Reduce,Reuse and Recycle Purchasing Environmental Friendly Products Conserve Energy,water and natural resources Generate clean energy through on-site solar production Reduce, Reuse and Recycle: Joie de Vivre try to reduce the wastage by reusing and recycying all the papers,cans,bottles and all the waste food and landscape waste. Even when they donates to the charutable organizations they donate those items which can be reused so that they can make other people also play a role in Dream Green project. Toxics Reduction and Environmentally Preferable Purchasing Joie De Vivre always are on the side of not using toxic materials to protect the health of the both employee and guest as well as the environmental health also. They reduce the use of toxic materials as much as they can and they safely recycle the toxic products for reusing it again. They minimize the use of mercury lamps and try not to use them whenever it is possible. They always try to purchase the recycled products. Conserve They conserve the fossil fuels by encouraging the use of public transport rather then private transport to their guest as well as their employee which make thems save fuel. They encourage carpooling among their staff and also by taking part in spare the air campaigns they are conserving the environment. Employee Education They train and educate their staff how to reuse,recyle and reduce the cost. This will not only help in making the Green Dream success but it will alse make their employee in their daily life as well . Not only in work but this will help them in their home to reduce,recycle and reuse the waste which they can. How to cite Good Hotel Doing Good Doing Well, Papers

Good Hotel Doing Good Doing Well Free Essays

Good Hotel:Doing Good Doing Well Introduction: Joie De Vivre Hotels Company was found in back in 1987 in San Francisco by Chip Conley. Conley started from opening a Phoeonix Hotel in San Franciso. His first priority or targeted customer were of rock bands, musicians and film makers who mostyly travels for their projects and he me travel agents through out the America and proposed some free massage for tour manager during their stay in the hotel to attract the customer and make them stay in his hotel. We will write a custom essay sample on Good Hotel Doing Good Doing Well or any similar topic only for you Order Now And this worked and Conley was successful in making some of nationally known entertainers stay in his hotel. Joie De Vivre is a company which has entire business based in San Francisco and because of which it was negatively impacted by the incident of 9/11 and there was substantial turndown. Joie De Vivre began to expand its network out of San Franciso from 2005 by opening Hotel Angeleno in Los Angeles likewise in 2009 they opened other hotel in different place to spread the market of their company more wider. They opened Shorebreak hotel in Huntington Beach,Hotel Erwin in Venice Beach and Pacific Edge Hotel in Laguna Beach. Strategy Plan Of Joie De Vivre’s ENVIRONMENTAL POLICY The mission of Joie De Vivre Green Dreams is to prevent the environment and educate not only emplyees but also cutomer to reduce waste and toxins,make the environment a eco-friendly environment and always true to reuse,recylce and reduce the waste. Joie De Vivre is also working to get their hotels a green certificate by their local city or country to show their commitment for the environment and Green Dreams. Joie De Vivre uses the following policies and practices for the Green Dreams to come true: Reduce,Reuse and Recycle Purchasing Environmental Friendly Products Conserve Energy,water and natural resources Generate clean energy through on-site solar production Reduce, Reuse and Recycle: Joie de Vivre try to reduce the wastage by reusing and recycying all the papers,cans,bottles and all the waste food and landscape waste. Even when they donates to the charutable organizations they donate those items which can be reused so that they can make other people also play a role in Dream Green project. Toxics Reduction and Environmentally Preferable Purchasing Joie De Vivre always are on the side of not using toxic materials to protect the health of the both employee and guest as well as the environmental health also. They reduce the use of toxic materials as much as they can and they safely recycle the toxic products for reusing it again. They minimize the use of mercury lamps and try not to use them whenever it is possible. They always try to purchase the recycled products. Conserve They conserve the fossil fuels by encouraging the use of public transport rather then private transport to their guest as well as their employee which make thems save fuel. They encourage carpooling among their staff and also by taking part in spare the air campaigns they are conserving the environment. Employee Education They train and educate their staff how to reuse,recyle and reduce the cost. This will not only help in making the Green Dream success but it will alse make their employee in their daily life as well . Not only in work but this will help them in their home to reduce,recycle and reuse the waste which they can. How to cite Good Hotel Doing Good Doing Well, Papers

Business Investment Strategy Key Deliverables

Question: Discuss about theBusiness Investment Strategyfor Key Deliverables. Answer: Timelines for Key Deliverables An event timeline is an important determinant, which can coordinate all of the organizational aspects. This factor is benefitted to the vendors as well as to the service workers, who supervise the organizational operations from start to finish. In this context, this study has highlighted the timeline for the key deliverables in the following: Key Deliverables Time Line June July August September October November December Advertisement Inventory Communication/ Distribution Technological up-gradation Background of the Company Mayrah is a popular Australian fashion and lifestyle brand, which is embodying an ethereal elegance with the artisan influence. It is known that the meaning of Mayrah implies Spring Wind. In this report, the organizational structure, mission, organizational valuation of Mayrah would be discussed in order to explain the online business investment strategy. On the other hand, the financial performance of the organization would be discussed in order to identify the investment strategy. In the opinion of Curtis (2016), it can be mentioned that investment strategy is a bunch of rules and behaviors, which would be benefitted to guide the investors selection within the investment portfolio. Mayrah has a unique strategy for achieving the profit objectives. The apparel brand would be launched with the instigation of Julie Shaw. The organizational structure of Mayrah would be discussed in the following: Figure 1: Structure of the organization (Source: Created by the author) Organizational Values Online fashion business investment strategy is one of the important factor to increase the organizational valuation. According to Mei (2014), it can be mentioned that this would makes the Mayrah marketing online highly attractive compared to the offline marketing and therefore, tracking and measuring the return on investment is more easier. Therefore, the satisfaction level of the consumers would be increased. On the other hand, targeting specific demographics would not be easier, especially with the increase of social media advertising. In order to increase the organizational valuation, Mayrah needs to improve the performance of the organization and also needs to maintain the working environment and working culture. Therefore, the satisfaction level of the employees would also increase and their individual performance would also increase. These elements allow the organization a greater organizational adaptability. Moreover, it can be mentioned that organizational values come from th e purpose of the organizational works. Mission It is known that Mayrah is one of the largest fashion apparel organizations of Australia. According to Curtis (2016), it can be mentioned that the mission statement of the organization is to lead the Australian fashion industry within the next 3 years. After getting success in the home country, Mayrah aimed to expand the business in the global market within next 5 years to 6 years. In this purpose, the organization has made a unique and essential business strategy with which the organizational performance would be increased. Therefore, the overall sale of the fashion retailing company would be increased and the revenue earning would also be improved. As a result, the organization would have the capacity to return the shares of the suppliers and also of the other shareholders. The shareholders are also willing to invest in the project of this organization. As a result, it can be stated that the organizational performance would be successful and Mayrah can achieve the mission statement . Importance of Organizational Team As per the statement of Mei (2014), Mayrah mainly gives importance to the customers. Therefore, to improve the performance of the organization, it is necessary to focus on the development of team. Good team collaboration is also helpful to improve the online business investment strategy. In this context, it can be mentioned that a well established online business do not need the organizational staffs and the business infrastructure would be maintained. Organizational team can take the help of several websites, blogs, advertisement and promotion. Curtis (2016) opined that technological support is required to improve for better service. References Curtis, G., 2016. First Meeting: Governance, Investment Strategy, and Other Introductory Matters.Family Capital: Working with Wealthy Families to Manage Their Money Across Generations, pp.53-62. Mei, J., 2014. Development in Banking and Financial Law: 2014: IX. Appraisal Arbitrage: Investment Strategy of Hedge Funds and Shareholder Activists.Rev. Banking Fin. L.,34, pp.83-745.

Golden Temple (Amritsar, India)

Abstract The Golden Temple, also known as Harmandir Sahib, is the central worship place for the Sikhs. It is located in Amritsar, Northern Punjab in India. The building is one of the oldest structures in the country, but one whose architectural design still amazes the current architects.Advertising We will write a custom essay sample on Golden Temple (Amritsar, India) specifically for you for only $16.05 $11/page Learn More The building of the temple was started in 1574 and was completed in 1604. However, the temple suffered attacks twice and in the two attacks, the building was destroyed. It was later restructured to what it is today. The building consumed many materials, but remains one of the most attractive tourist destinations in the country. Official data from the government shows that many tourists visit the site every year. It is considered the most attractive tourist site in the country. The Golden Temple The Golden Temple, also known as Harmand ir Sahib, is the central Gurdwara (worship place) located in Amritsar, Northern Punjab, India. The building is one of the oldest structures in the country, but its architectural design still amazes the current architects. From a far, the building resembles any ordinary temple in the city. However, as one moves closer to the building, he or she realizes the strangeness of the building. The shape of the temple, materials used in its construction, and the color, show a work done out of skill. It is believed that this building has a strong symbolic function in the country. This is because of the historical factors that are related to it. All Sikhs consider this temple holy. The temple was built purposely to act as a worship center to all people in this land and even visitors, irrespective of their gender, race, age, and religion. The figure below shows the Golden Temple at Amritsar in India. Figure 1 This research is focused on analyzing the Golden Temple based on its location, cultura l ties, the designs used in its construction, and the labor force used.Advertising Looking for essay on architecture? Let's see if we can help you! Get your first paper with 15% OFF Learn More Location of the Building As was stated above, this temple is located in the city of Amritsar, Northern Punjab, India. The building of this holy place can be traditionally traced back in 1574 when Akbar, the monarch of Mughal, gave Bibi Bhani the site as a present when she was marring Jetha. Jetha became the fourth Guru Raam Das and immediately started developing the site. In 1588, Guru Arjun Dev oversaw the laying of the temple’s foundation. He finally completed the construction of the temple and declared it an official worshiping center. He selected Sikh Baba Budha as the warden of the shrine. The decision to make this a central temple for worshiping in this kingdom was largely motivated by its location. The temple was located strategically in the middle of society. It wa s easily accessible to various communities that lived in the kingdom. All main trade routes were also passing near the temple. Culture and Society The Golden Temple in Amritsar in India had many cultural connotations to people who lived around the place and to the entire country. This temple, suitably known as Harmandir meaning Temple of God, was considered a central worshiping place for all people in the region. It was meant for both men and women of all religions and from any part of the world. During this time, the Gurus had come to the realization that this society was strategically located for trade. This was because of the Indian Ocean, which was a route for many ships that were travelling to various markets around the world. The Gurus had realized that given the location of this country, many visitors would come to the country and religion was a main factor. The temple was therefore considered a general place, which was holy and could accommodate any religious grouping in soc iety. This temple was also a sign of defiance to external rulers who had issued a decree that buildings in this land should not go beyond three feet above the ground. Leaders of this society built a twelve feet temple to defy this decree and this has remained a clear fact among people living in this society. According to Arshi (56), this temple was a clear sign of the accommodative culture of Indians. During this time, there was a tight battle amongst various religious groupings. Each religious group was fighting for supremacy and it was rare to see individuals from another religion trusting the other with issues related to religion. Over the world, there were cases of massacre against religious groupings, which was perpetuated by the group in power. In this country, however, the temple was a sign of unity. In the temple, people would feel that there is a sign of unity. The temple is also a sign of the tough battle that the Indians fought against the invaders from the Middle East. A ll over the world, traders who used the Indian Ocean had known that the temple was a sign of unity and strength of this country. It became a target of inversion by world powers that were planning to rule this land.Advertising We will write a custom essay sample on Golden Temple (Amritsar, India) specifically for you for only $16.05 $11/page Learn More This is what happened Jahan Khan, a general of Afghani army, invaded this land. The temple was massively destroyed by this army, but due to the spirited fight that was put up the local army led by Baba Deep Singh, they were repulsed from the temple, and therefore, this worshiping place was not completely brought down. The temple was restricted with the sponsorship from Maharaj Sign who sponsored marble inlay, gilding the temple and gold painting. Perhaps the most memorable event about this temple was the dark history known as The Operation Blue Star of 1984, which was commissioned by Indira Gandhi. The ope ration led to a fight between the government soldiers led by General Kuldip Brar and the Sikhs. This battle resulted in massive destruction of the temple, and many of the Sikhs lost their lives. Some of the soldiers also lost their lives in the battle. The soldiers did humiliating things within the temple, including smoking and destruction of the holy shrine. The Sikhs who died in the operations were given disgracing mass cremation by the government soldiers. This temple was later restructured in 1990s. This incident has however, remained clear in the minds of the Indians. It has remained a controversial topic in this country, but it remains a fact that the incident made this temple very famous. It is still regarded by the entire nation as a center for worship, while the Sikhs still commemorate the massacre of their fellow tribesmen who were brutally murdered at this place. Besides the locals, this temple has been attracting the attention of international tourists, spiritual leaders , and designers among other professionals who always want to learn a number of issues related to the temple. Construction of the Building The construction of this building can be analyzed from various fronts. It is worth noting that there has been massive changes done to this building ever since it was built that one may argue that the original design is lost. The initial construction of this building begun reflected the modern housing design of the 18th century. Although the building has been renovated several times by modern architectures, it is clear that in the initial structure, erection of the building to higher heights was done using scaffolding. The strength of the wall was ensured with the help of steel girders. This gave the walls strength and ability to withstand various forces of nature. During the construction, girders and other construction materials were lifted using a pulley system. By this time, sophisticated machines such as the cranes were not available, but const ruction technology was progressing and people were looking for better ways of making the construction process easier and faster. The workforce of this building worked under a pressure to deliver quality work. They had to embrace both speed and quality of production. The frame of the Golden Temple was steel bars. This would be mixed with concrete to give the wall the strength needed for the height that was expected.Advertising Looking for essay on architecture? Let's see if we can help you! Get your first paper with 15% OFF Learn More At this time, the idea of skyscrapers was not common and therefore, the workforce had to employ a lot of intelligence in order to come up with what was expected. The architectures were given the hard task of ensuring that this building would go against the forces of nature and tower high into the sky. This had to be done having in mind that the construction workers and the final users of the temple would be safe. The building, despite its height and size, had to withstand forces of nature and be able to stand the test of time. The finishing was done using gold and gold coating in some parts of the building. It was therefore, imperative to go for the materials that would meet the expected standards. Figure 2 Materials According to Kapur (112), it may be a little challenging to state precisely the number of materials that were used to construct this building. As was stated previously, this building was attacked twice, first by Afghani generals and secondly by Operation Blue Star. Eac h of the attacks had devastating effects on the building and each time there was an attempt to make the building better than it initially was. However, an average audit of the materials used in this building indicates that the building consumed many materials during its construction. It is estimated that the walls of this temple consumed about 37,981 tons of steel and 7,942,271 bricks. On these walls were 484 windows 28 doors (Arshi 82). The roofing consumed 743,214 tiles and 762,123 rivets. There were about 250 flights of stairs in the entire building and half a mile of aluminum railing. The pipes used were about 40 miles in length and about 20-mile brass stripe in the floor. The electric wire used was about 920 miles, with about 15,000 bulbs. The painting was about 4,387,000 square feet and about 117,475 troy ounce of gold. The above figures are estimation of what this temple could have consumed following the two destructive attacks. Kapur (121) says that it may be difficult to de termine the exact value because when the temple was attacked for the first time, the extent of the destruction was not valued. The same was the case in the second destruction. However, basing the estimation on what exists today, the stated values are the approximation of what made the Golden Temple. Exterior Design The figure given below shows the exterior design of this building and its location and most of the important external component of the temple. Figure 3 It is clear from the diagram above that the exterior design of this temple shows that motivation for the architectures came from the architectural development that was taking place in the Roman Empire. There had been architectural developments in these earlier times from the Egyptian pyramids, the Chinese houses, and finally the modern Roman housing structure. One fact that demonstrates this is the golden color of the building. Gold was a precious commodity in society at this time and it was used as a sign of class. House s that used gold in their exterior and interior parts were considered of higher value. Moreover, they belonged to the most powerful individuals in society. The exterior part of this building closely resembles the palace and the temples that were common in the Roman Empire. The dome shaped towers and the flag emphasize the religion of the locals. The finishing of this house was done so perfectly that it is nearly impossible to see the bricks and steel used in construction. It is worth noting that this fine finishing was done during its most recent renovation. The large dome-shaped windows are meant to allow light into the temple at daytime and to illuminate beautiful golden light from the internal bulbs at night. Its location in the middle of waters makes it one of the most attractive tourist attraction sites in the country. This location also shows that this building was not only meant for worshiping, but also a place where people would come for the purpose of recreation. The design of the roofing, the windows, the doors, and the general external shape of the temple leaves no doubt that this is a place for worship Interior Design The interior design of this temple shows the exotic nature of this building and a clear representation of what it is. The diagram below shows a section of the interior of this temple. Figure 4 The temple is ornamented using gold and golden cups, jugs seats among other ornaments. The interior of this building was garlanded using expensive garments and special type of wood. The decoration also includes flowers and special colored lights. The architectural design of the interior part of this temple shows a great expertise, especially in designing the curvatures on the ceiling. The lighting of this temple is designed to give a golden light that is just bright enough for the worshipers. The interior wall is designed to give an impression that it is made of wood. The upper part of the wall is carpeted with various materials from gold to a special type of mahogany wood and black, blue, white, and golden garments. The room is well ventilated to help maintain a clean environment for the large population that throngs the place. Labor Force Labor used in this project came from different fields. There were carpenters, plumbers, electricians, masons, drivers among others. The effort of building this temple took several years. In the initial construction of the temple, which ended in 1604, the locals did the work. The architects, who were involved in designing this temple, had experience in building and construction, following the Roman modern housing designs. The masons, plumbers and other workforce that were involved in the construction were local experts. It was during this time that most construction activities were completed. According to Mohinder (119), it is worth appreciating the fact that during its construction, no serious casualties or deaths, despite the heavy activities that were involved, were witnessed. Guru A rjan Dev is celebrated as the person who came out strongly to sponsor this project from the onset. His predecessor had only laid the foundation for this building. Guru Dev, therefore, had to hire experts who were able to construct the temple to meet the expectations of society. Although it took several years to complete this project, there were so many employees working on this project at any one moment. Most construction materials had to be transported to the site of construction from various locations within this country. After the invasion by the Afghani generals, the temple was destroyed and had to be put under renovation. This demanded for a labor force that would be in a position to fix the temple properly, despite the destruction. In 1984’s Operation Blue Star, the Indian soldiers destroyed the temple largely. The temple was once again put under renovation to what it is currently. This also demanded a labor force with deep understanding of how renovation would be done to retain the initial design, while still embracing some elements of modernism. If It Were Built Today It is a fact that it has taken several hundreds of years since the Golden Temple was first erected in Amritsar in Northern Punjab, India. Most of the architectural designs that were used in the construction of this building have also changed. When this building was to be built today, a number of changes may be made on the Temple, but most of structural designs would remain intact. The exterior part of the temple may remain unchanged because even the current temples are following this design in the contemporary world. The interior design of this temple may need a little change. For instance, the expensive exotic ornaments that were designed to be part of the interior would be reduced or even be eliminated. The expenses used in decorating the temple with gold would be directed to other areas of need. The temple, if it were to be built today, would have taken much less time than it to ok for its initial construction. This is because when it was being constructed, the level of technology was not as sophisticated as it is today. The workers at the site would have used large cranes to move heavy objects from the ground to higher heights instead of human using labor. Human labor is unreliable and ineffective because the output is always low. Machines and modern technology would speed up the construction of the building. Works Cited Arshi, Pardeep. The Golden Temple: History, Art, and Architecture. New Delhi: Harman Publishers, 1989. Print. Kapur, Singh. The Golden Temple: It is Theo-Political Status. Patiala: Academy of Sikh Religion Culture, 1984. Print. Mohinder, Singh. The Golden Temple. New Delhi: UBS Publishers’ Distributors in association with National Institute of Punjab Studies, 2002. Print. This essay on Golden Temple (Amritsar, India) was written and submitted by user Brice Strickland to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Seat Belts Have Been Shown to Save Lives essays

Seat Belts Have Been Shown to Save Lives essays Wearing a seat belt every time you enter a car is an important factor in ensuring the safety of both yourself and other individuals. The consistent use of a seat belt can help to reduce the damaging effects of both a cars collision, and the collision of its human occupants. Seat belts are proven to save lives, and may be the most effective safety apparatus in modern vehicles. Stricter laws governing the use of seat belts may be an important way to increase seatbelt compliance. Encouragingly, seat belt use was at an all-time high in 2002, showing that many individuals were spurred into compliance. Despite this encouraging increase in the use of seat belts, it is clear that many Americans are still choosing not to buckle up. In doing so, they are endangering both their lives and the lives of their fellow passengers. The cost of not wearing a seatbelt can be high, both to yourself and the individuals around you. To understand the physical effects of a motor vehicle crash, it is important to understand the physical effects of such a crash. When a motor vehicle is involved in a crash, there are three types of collisions that have an important impact on human safety. They are: 1) the car's collision, 2) the human collision, and 3) the internal collision The car's collision is perhaps the most obvious of the three. This is the force that causes the car to buckle as it is forced to an abrupt stop. This force takes place over a tenth of a second. The front of the car absorbs some of the impact as the vehicle encounters another object. As a result of this cushioning, the passengers come to a softer stop than the rest of the car (National Safety Belt Coalition). The human collision is what many people correctly associate with human damage that occurs during an automobile crash. This occurs when human occupants hit some part of the vehicle. Occupants who are no...

Operationalizing New Service Concept in Pre-Existing Fast Food Chain Essay

Operationalizing New Service Concept in Pre-Existing Fast Food Chain of Restaurants - Essay Example Introduction 4 2. Background 5 3. Literature Review 5 4. Designing New Service Concept and Service Innovation 6 5. Research 6 6. Service Recovery Design 7 7. Recommendations 8 8. Service Strategy 10 9. Conclusion 10 10. References 12 1. Introduction Customers are significant for every business , however, for fast food companies , which offer food which are perishable, it is very important to retain customer, create customer loyalty and regulate customers to survive in the increasingly competitive environment, which has been elevated through the globalization of fast food chains. Brink and Berndt (2004) found that many companies spent a lot of their efforts, money and time to recruit new customers but a few companies took appropriate steps to retain customer and customer loyally. In 2011, the total revenue generated by Italian fast food market was $2.1 billion, which represents a negative annual rate from 2007 to 2011. The demand for fast food was high till 2007 and the market perform ance also reduced during this time period. The market volume in fast food is classed as the number of visits the customer makes to the same fast food restaurant. Fast food restaurant market can be broken down into- Take Away Quick Service restaurant Mobile Food Street The fast food restaurant at the leisure locations The fast food chains meet new competitors in the market and customer relationship is the marketing purpose which can keep customers from going to the competitors (Ramakrishnan, 2006). Customer retention is the method which helps to keep customers actively involved with the firm through optimal allocation of resources (Kotelnikov, 2006). Six economic benefits of customer retention as outlined by Brink and Berndt (2004)- It reduces the cost of customer acquisition and customer replacement. It guarantees base profits as the customers may follow the minimum spend for a time period. It promotes increased customer revenue. It reduces the overall operating costs as the compani es spread the costs over many customers. It provides easy referral to new customers from the pre-existing customers and the customer can be charged premium price as they do not wait for discounts or price reductions. 2. Background The Italian restaurant operates a chain of 26 full-service restaurants close to shopping malls and high streets. The restaurant is known for excellent service and high quality Italian cuisine. The restaurant is looking for expansion opportunities and the management wants to launch new chain which will have following features 1. Low cost food 2. Limited menu The main issue is that the new outlets may lead to poor customer experience which can tarnish the image of the well established restaurant brand. Regardless of what the service industry perceive about their service and customers, the service should function for customers properly. It should be as per the perceived notion of service by the customer, even if in case, the customers have not experienced it previously (Johnston and Clark, 2001). Through word-of-mouth customer have a perceived imagination of the type of service, and during and after the service delivery the service should meet customers’ expectations related to the duration, notion and flexibility provided. Every organisation should focus on delivering the service concept. The paper explains how service concept is the key driver in service design decision at various

Supply Chain Management Essay Example | Topics and Well Written Essays - 2000 words - 1

Supply Chain Management - Essay Example A Brief History of Nissan: The process of business within the 21st century has developed to a remarkable extent(Davies, 2004). Facing fundamental issues with cost and levels of continued business growth, Nissan’s European division chose to integrate with its supply chain as a means of evoking positive change. Nissan therefore reviewed the issues that their supply chain engendered and sought to evoke a further level of efficiency from it. Supplier Initiative/Management Initiative: 1: Referenced Definition of Supplier Development Some of the points that can be taken away from this particular case are with regards to definitions of supplier development, the different foundations which need to be put in place as a means of improving the initiatives that were engaged, a clear delineation of the objectives of the customer and supplier may seek to achieve from such improvement initiatives, the role of leadership within Nissan and how this impacted upon the supply-chain management tha t took place, the way in which commonality of purpose was achieved between the suppliers and Nissan, the performance measurements that were used as metrics, a close discussion of supply improvements that were engaged, the risks and benefits of engaging in such an initiative, mistakes that can be learned from, and future trends that are likely to be evidenced within other branches of Nissan; as well as throughout the industrial world. 2: The foundations which need to be in place to enable the improvement initiatives between customer and supplier contained in the case to take place Firstly, it must be understood that with regards to supplier development, Nissan fundamentally engaged in a redefinition of the way in which this process was previously affected. Through an internal investigation with regards to efficiency and the means through which product was provided, Nissan came to the clear understanding that if further profitability and viability of the brand was to be effected, a fu ndamental shift with regards the way in which products were supplied must be effected. As such, a reintegration with the definition and approach to supplier development was necessitated and affected. Supply Chain Management: As a function of the difficulties that have thus far been defined, Nissan Motor Company found it necessary to engage directly with the suppliers and enter into a new form of cooperation and communication that they term as COGENT. Within this particular approach, Nissan sought a level of oversight with respect to the design process and final production of the components that would eventually make their way into Nissan automobiles within Europe (Ludwig, 2010). Instead, COGENT was engaged as a means of overseeing and reviewing the supplier process. Nissan co-development initiative (COGENT) Realizing that the major drawbacks of the other approaches that they could take would place little incentive or integration within the actual supply mechanisms of Nissan, the Co- development init